Refund Policy

πŸ›οΈ Clazzy Mart Refund Policy

At Clazzy Mart, we strive to ensure your shopping experience is smooth and satisfying. If you’re not completely happy with your purchase, we’re here to help.

πŸ” Eligibility for Refunds

  • Timeframe: Refund requests must be made within 7 days of receiving your order.
  • Condition: Items must be unused, in their original packaging, and in resalable condition.
  • Non-refundable items:
    • Perishable goods (e.g., food, flowers)
    • Personal care items (e.g., cosmetics, hygiene products)
    • Digital downloads or gift cards

πŸ“¦ Return Process

  1. Contact our support team at customercare@clazzymart.com with your order number and reason for return.
  2. We’ll provide a return authorization and instructions.
  3. Ship the item back to us using a trackable method. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

πŸ’Έ Refund Timeline

  • Once we receive and inspect the returned item, we’ll notify you via email.
  • Approved refunds will be processed within 5–7 business days to your original payment method.

⚠️ Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product, please contact us within 48 hours of delivery. We’ll arrange a replacement or full refund at no extra cost.

πŸ“ž Need Help?

Reach out to our customer care team anytime at customercare@clazzymart.comΒ or call us at +91-9486033164

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